FAQ


There are many web sites selling oil painting reproductions. Why should I buy from you?

Oil Painting Reproduction Australia (O-P-R-A)  is founded by Australian artists. We are located in Sydney Australia. We understand the art or at least have our views on art. We are not not trades people. We have higher standards on quality  than any other comparable web site. So when you deal with O-P-R-A you deal directly with the people who love art and make art.

What if my favorite painting is not in your gallery?

Our gallery represents only a part of what we can offer. In addition to the thousands of paintings we currently have online we offer a special commission service for any painting not currently displayed. If you would like a quotation to reproduce your favorite painting, then please let us know.

 

What exactly is a reproduction? 

Our reproductions are highly accurate copies of original works of art, hand-painted on canvas by talented artists. Our products bring the art alive: you can see, touch and smell the brushstrokes, made by our artists in the same way that the original great master would have made them.

Once you have seen a work you like this, you will never want to accept a poster or print again. A Van Gogh copy will make you feel the passion of the artist through the way that the oil is applied to the canvas, while a Rembrandt will hold you captivated time and again by the insight of the master, blending his brush strokes from the outer darkness into a central point of focus and light, revealing the thoughts that lie behind the subtlest expression.

 

Can you paint my portrait or family photo?

Yes we can – we are proud to offer an oil painting solution to all your affairs. If you wish us to paint a wedding photograph, picture of the children, an old picture of a family member, or perhaps of your home you name it. Please contact us for further information.

 

How is my order sent?

All our oil paintings are rolled and packed in a sturdy tube.

For oil painting deliveries in Australia we use registered Australia Post service for which a signature is required on delivery. We will also send you the registered post number so you can trace your item online.

For overseas orders we will use International Courier Service by DHL or Australia Post. Similarly a tracking number for the customer will be provided.

 

Is it easy to get my picture framed?

After receiving your canvas, we recommend that you take it to a reputable local picture framer for stretching and mounting to the frame of your choice. The canvas your painting is drawn extends beyond the picture boundary making it easy to frame your oil painting.

 

It is a present. Do you offer a gift-wrapping service?

Certainly. Tell us the occasion and provide us with the text of your message and we will ensure that it is delivered with your order.

 

Do you offer a Guarantee?

We rely on our reputation. Many of our customers find us by recommendation and also we have many repeat customers. We know very well in today’s competitive world, we need provide excellent products and services that exceed customer’s expectation. At Oil Painting Reproduction Australia, this motto is our business mission.

Once we receive your order and complete it we will send a high-resolution image to you, and ask for your approval. During this process we will take your recommendations and make changes if necessary. Once you are satisfied we will post your oil paintings in a safe and sturdy package.

 

How long will take to receive my oil painting?

The delivery time for your order will start from when you place your order until the time you receive it, which generally takes 4 to 6 weeks, depending on several factors such as availability of the artist, complexity of the painting, shipping time and destination. In addition some very large or complicated paintings and orders may take up to 8 weeks to complete.

Good Oil paintings cannot be completed very quickly. Since the pigments of paint and oil layers in between needs to be completely dry before next layer of paint can be applied. Especially for Paintings, which employ heavy impasto or textures do require extra drying time.

Drying time greatly depends on the humidity and temperature of the environment.  Your oil painting will consists of several layers of paint, which would be applied on top of another and only when the layer below is completely dry. As it is very difficult to predict weather conditions and the speed with which the oil will dry, it is not perfectly possible to predict when the painting will be dry enough to ship. 



 

Once my oil painting is complete how long will it take to ship it?

Once your painting is completely dry, it will be ready for shipping. Shipping time is from when the product leaves the warehouse to when it arrives at your door. The paintings are shipped rolled inside a protective tube. The shipping time may be any where from one day to four days within Australia.

 

How do I order online?

Simply click on the items you wish to purchase. Click the size you want and follow the prompts. By using our secure server, you may place orders 24 hours a day, 7 days a week. For a detailed explanation on how to order please follow this link. It is easier than you think!

 

Can You Tell Me About Your Sizing?

Unlike most other companies, all our paintings are prepared to scale of the original work of art. So your painting will not look like a distorted image of the original. It will exactly look like the original and that is the way it ought to be!

Dimensions are displayed showing height and width. Although we provide fairly large selection of sizes to choose from, still you are not limited by those sizes. In our web site there is a custom size option. If you enter the width of a painting our system will calculate the height of the painting based on the dimensions of the original painting. So it means you can have your oil painting in any size you like.

 

What materials do you use?

Most of our oil paintings are reproduced using Winsor & Newton oils paints and high quality linen canvas.

 

How much will it cost to ship my order?

Standard shipping fee is applied for any location within Australia. It is usually $20. However from time to time we may run specials and may offer shipping at a different rate.

 

What forms of payment do you accept?

We accept all credit cards through PayPal. All online payments are processed in real time. This means that we do not receive information relating to your credit card number, and only receive the detailed information we require to process your order and ship your painting.

 

Can I return a painting?

All our paintings are made to order and custom made. We strive to provide best quality possible. We ask your approval by sending you a high-resolution image of the painting and take into account your comments and make necessary changes. Once you are completely satisfied then we send our paintings. For that reason customer approved custom paintings cannot be returned.

 

What is the difference between your oil paintings and the prints I see in other places?  

The prints that you can find on many web sites on the Internet and in many stores are just printed images of paintings. It does not require an artist. The oil paintings on Oil Painting Reproduction Australia are actualy hand-made by talented artists. They use their experience to bring life to the copies of the old masters or any other work you choose, brush stroke by brush stroke.

 

Does the painting look exactly like the picture on O-P-R-A web site?

The pictures on our website are pictures of original paintings. You need to take into account that the view of your computer screen can cause a slight distortion to original colors. Also when our artists copy a painting, they will bring their own expression into the painting. It will be no less than fantastic still it will not be a photocopy of the original.

 

Do you sell worldwide?

Yes we do. We are based in Sydney, Australia. We are an Australian based and Australian owned company. Still we deliver our paintings worldwide.

 

I want to talk to someone on the phone.

If you would like to speak to a representative, please  send us an e mail with your telephone number and we will call you right back!

 

Have More Questions?

These questions above are some of the most common question we receive. Still if you have any other queries or questions please contact us. We are happy to help.

 

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